1. Introduction
Welcome to Menuros. This Privacy Policy explains how Menuros ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website, mobile application, and services (collectively, the "Platform").
By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Platform.
Important: This Privacy Policy applies to all users of Menuros, including restaurant owners, staff, and customers who interact with restaurant pages through our Platform.
Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, phone number, business name, business address
- Payment Information: Billing address, payment method details (processed securely through our payment providers)
- Restaurant Information: Menu items, prices, business hours, photos, and other content you provide
- Customer Data: Reservation details, customer names, contact information provided by restaurant owners
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location data (general location based on IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Platform and services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts
- Respond to your comments, questions, and provide customer service
- Analyze usage patterns and improve user experience
- Detect, prevent, and address fraud and illegal activities
- Comply with legal obligations and enforce our terms
We may share your information in the following circumstances:
- With Service Providers: Companies that help us operate the Platform (hosting, payment processing, analytics)
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: For any other purpose with your explicit consent
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure storage with industry-standard practices
Security Note: While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Under the General Data Protection Regulation (GDPR), depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent at any time
To exercise these rights, please contact us at hello@menuros.com.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in and remember your preferences
- Understand how you use our Platform
- Improve our services and user experience
- Analyze traffic and optimize our website
You can control cookies through your browser settings. However, disabling cookies may affect some features of our Platform.
8. Third-Party Services
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Key third-party services we use include:
- Stripe: Payment processing
- Cloud Providers: Hosting and infrastructure
- Analytics: Usage analytics and insights
9. Children's Privacy
Our Platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top
- Providing notice through the Platform for material changes
We encourage you to review this Privacy Policy periodically for any changes.